Call Center Representative [Work From Home]
GENESIS BUSINESS SOLUTIONS
Remote
call center
representative
work from home
call center
customer service
remote
manage large
calls
probe
billing
payments
customer needs
research
February 3, 2023
GENESIS BUSINESS SOLUTIONS
Bloomington, IN
OTHER
[Customer Service / Remote] - Residents of IN / Part-time / Benefits - As a Call Center Rep you'll: Manage large amounts of inbound and outbound calls in a timely manner; Probe to identify the need of the customer based on service or product situation; Process orders-returns-exchanges; Assist with billing questions-process payments-adjust service plans; Provide status updates on products and services; Identify customer needs-clarify info-research every issue -provide solutions and/or alternatives; Seize opportunities to up-sell products when they arise; Keep records of all conversations in call center database...Hiring Fast >>
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